PRIVACY POLICY

INTRODUCTION

This Privacy Policy describes how String Theory Jiu Jitsu LLC (“STJJ”) collects, uses, stores, and protects personal information. This policy applies to all individuals who interact with STJJ, including website visitors, prospective members, and active members.

STJJ is committed to protecting personal information and maintaining the security and confidentiality of all data collected.

INFORMATION WE COLLECT

STJJ may collect personal information including, but not limited to, name, address, phone number, email address, date of birth, emergency contact details, payment information, attendance records, and communication preferences.

Information may be collected directly from individuals, through website interactions, during enrollment, or through third-party platforms used to operate the business.

STJJ may also collect limited technical information through its website, including IP address, browser type, device information, and pages visited.

HOW INFORMATION IS USED

Collected information may be used to:

  • Manage memberships, accounts, and billing

  • Process payments and maintain financial records

  • Communicate regarding schedules, updates, promotions, or policy changes

  • Provide customer support and respond to inquiries

  • Maintain attendance and participation records

  • Improve website functionality and user experience

  • Comply with legal and regulatory requirements

STJJ does not sell or rent personal information to third parties.

COOKIES AND WEBSITE TRACKING

STJJ’s website may use cookies, tracking pixels, or similar technologies to improve website performance, analyze traffic, and support marketing efforts.

These technologies may collect information about browsing behavior. Browser settings may be adjusted to manage or disable cookies.

DATA SHARING AND DISCLOSURE

Personal information is not sold or rented to third parties.

Information may be shared with trusted third-party service providers, including payment processors, scheduling platforms, marketing tools, and software providers, solely for the purpose of operating the business.

Information may also be disclosed if required by law or to protect the rights, safety, or property of STJJ and its members.

THIRD-PARTY SERVICES

STJJ utilizes third-party platforms, including Mindbody, for scheduling, billing, and account management. Personal information may be stored, processed, or transmitted through these systems.

Use of these platforms is subject to their respective terms and privacy policies.

PAYMENT INFORMATION

Payment information is processed securely through authorized third-party processors. STJJ does not store full credit card numbers on its own systems.

Members are responsible for maintaining an active and valid payment method on file.

COMMUNICATION

STJJ may contact individuals via email, phone, or SMS regarding account updates, scheduling changes, billing notices, promotions, or operational communications.

Promotional communications may be opted out of, while certain account-related communications are necessary for participation and membership.

ACCESS AND SECURITY

Reasonable measures are taken to protect personal information from unauthorized access, disclosure, or misuse.

No system or method of data transmission is completely secure. Individuals are responsible for maintaining the confidentiality of account credentials.

LIMITATION OF LIABILITY

While reasonable precautions are taken to protect personal information, STJJ is not responsible for unauthorized access, data breaches, or security failures beyond its reasonable control.

DATA RETENTION

Personal information may be retained as long as necessary to operate the business, fulfill legal obligations, resolve disputes, and maintain records.

Certain information may be retained even after membership ends.

POLICY UPDATES

STJJ may update this Privacy Policy at any time. Updated versions will be posted on the STJJ website.

POLICY NOTICE

This Privacy Policy applies to all website users, members, and participants.

Formal agreement to this Privacy Policy and all other STJJ policies is obtained through signed waivers, contracts, or other written acknowledgments at the time of enrollment or participation.